We are committed to providing users with a clear and convenient return service process.

Return Time

Users can apply for a return within 30 days of receiving the goods. Applications submitted after 30 days will not be accepted.

Return Conditions

Returned goods must be in basically intact condition and not affect secondary processing and inspection. Some special items may not be eligible for the return policy; please refer to the page for details.

Refund Policy

After receiving and confirming the returned goods, we will process the refund according to the approved process. The refund will arrive within 3 days (the exact arrival time may vary slightly depending on the payment method).

Shipping Costs

For returns not due to product quality issues, the user may be responsible for the related shipping costs.

During the operational adjustment process, we would like to clarify that due to continuous losses, the merchant has decided to clear out inventory at a loss, but we will still strive to ensure the normal execution of the return process and protect user rights.

For return assistance, please contact us through customer service for further support.